What counts as a new patient inquiry. A call, direct message or form from a potential new patient that came from your videos, or through the tracking link or call-tracking number I set up with you. Existing patients, spam, vendors and job applicants don't count. You see the count in every monthly report.
Your side of the deal. The 90-day guarantees count from the day your first video goes live, and apply once, at the start. They hold as long as you come to each shoot day prepared, approve or comment on videos within 48 hours, give me access to the accounts I post on, reply to every new patient inquiry within one business day, ask every new patient how they heard about you, and use the tracking link and number.
On-time delivery. A video isn't late when the hold-up is on your side: an approval that takes more than 48 hours, a shoot day you skip or aren't ready for, or account access I don't have yet.
What's never promised. The guarantees count inquiries. They never promise booked appointments, a number of patients, revenue or any treatment result, and no video will ever promise a medical outcome.